Deny, Delay, Depose

The recent murder of UnitedHealthCare CEO Brian Thompson has shaken our society.

This high profile CEO gets gunned down in cold blood in plain sight. I am constantly searching my "go-to" news outlets for updates on the pursuit of his killer.

Surprisingly, the reaction on social media has been completely unsympathetic to his unfortunate demise.

"Deny", "Delay", "Depose" - words written on the shell casings of bullets found at the murder scene tell a story - Our insurance system is broken.

No one is happy with medical or dental insurance. Not the doctors, not the patients. And it has reached a threshold where someone commits this brazen act.

The American Dental Association, along with every other healthcare organization in the United States has been advocating for change in the insurance industry for decades. We have moved the needle some, but the fact remains - there has been little impact to make it better.

Doctors and dentists have taken the brunt of the anger from patients as we are the only ones that have direct patient contact. In fact, there have been several instances of violence or threat of violence from angry patients directed at my colleagues due to displaced anger regarding their insurance benefits.

We constantly get the "Deny, Delay, Disallow, Depose, etc." for procedures and treatments that, to us, are obviously medically necessary. We spend hours of effort to negotiate through the red tape insurance companies put up. Sometimes, it feels like they put up these barriers just to wear us out, so we eventually stop fighting.

I can only imagine that the killer experienced these denials, delays, etc., personally, and it resulted in an unnecessary death. If this is true, I am sure he feels justified in what he did.

I imagine that the millions of people who are expressing outrage have had similar experiences.

It is time for the insurance industry to change.

And for the record... I do not condone gun violence in any form.

#theadventurecontinues #anythingispossible #sober #ADApresident #ADAchangemakers @americandentalassociation #thinkdifferent #OralHealthIsHealth #theygolowIgohigh

The Evolution of Truth

“All truth passes through three stages:

First, it is ridiculed

Second, it is violently opposed

Third, it is accepted as self evident”

Arthur Schopenhauer

When disruptors enter any market, the status quo digs in and does everything it can to prevent the disruption.  

As a leader, I have a visionary style.  I see opportunities to create a better, preferred future that doesn’t look the same as today.  This is threatening to the status quo. I expect my thoughts will create discord.  This isn’t my first rodeo. 

As a result, I am experiencing the tenants of Schopenhauer's quote:

I’ve been ridiculed.  Threats are being directed towards my character by some that thought they could control me.  False narratives being thrown around by bullies. Threats of lawsuits by people that are mad they can’t get what they want from me.  

Narcissistic behavior by “friends” who say they are “helping” me. Newsflash- you're not my friend and you're not helping.  All you're doing is sensationalizing drama for clicks.  I won't engage with your delusions. 

Here is some friendly advice- Attack the ideas. Not me.  

I am being violently opposed.  I heard some are already calling for my impeachment due to these false narratives (and I haven’t even been sworn in yet)!

I am not cavalier when creating a vision. I don’t just wake up one day inspired with a plan that has zero merit. 

The inspirations come from observations of trends.  It comes from observation of human behaviors, of community behaviors.  It comes from consumerism trends and multiple other sources.  

A leader’s calling is to lead through the lenses of vision, mission and core values.  I am far from perfect.  These concepts always bring back to my purpose when I veer off course. 

Galileo, Aristotle, Lincoln, Darwin, MLK, Jobs, and countless others all saw a vision that wasn’t popular in their time.  They may not have survived.  Their ideas did.  Their ideas became truths that are now widely accepted. 

My ideas may not work out.  But progress doesn't occur without change.  

My experience tells me to stand up for what I believe in.

Fight for what is right.  I will continue to promote positive change. Know when to talk, when to listen.  

Keep an open mind and when contrary evidence presents itself, evaluate it and, if necessary, adjust the trajectory accordingly. But don’t lose sight of the vision. 

There are many who support me. Thank you. Your support means the world to me.  

There are many who may not agree with me, but respect the process. I thank you for exercising your emotional intelligence and not throwing around passive aggressive hostility.  

In time, just maybe, some of these potential truths may become accepted as self-evident. Or maybe they won't (and I'll be ok with that)!

#thinkdifferent #theygolowIgohigh

#theadventurecontinues #anythingispossible #sober #adapresidentelect #adachangemakers #oralhealthishealth #ultrAspire #inspiredbyAthletes